Rover and Cat in a Flat share the same mission: To make life better for cats and the people who love them, and we can make an even bigger impact together. Coming together makes it easier for cat owners to get trusted care for their cats, for cat sitters to connect with more local cat owners, and most importantly, for cats to get the loving care they deserve.
Don’t worry! Cat in a Flat isn’t going anywhere, but is simply joining the Rover Group where we can continue to make life better for cats and the people who love them.
Overnight cat sitting services require additional preparation to be ready for your guest. Here are top tips to make sure your cat sitter feels welcome in your home, it’s important that they have everything they need for the duration of their stay.
Here is Cat in a Flat’s useful checklist for the preparation of your overnight cat sitter.
Daily cat sitting services can start from 10 $ per visit and should last 20-40 minutes. This allows your kitty to get fresh food & water, a cleaned litter box, lots of affection and a chance to play. You can also look forward to reassuring daily updates and photos of your cat while you’re away.
Avoid the stress of a cat boarding facility and return home to happy, relaxed kitties enjoying the comforts of their own home.
Daily in-home cat sitting services can start from 12 $ per visit and should last 20-40 minutes. This allows your kitty to get fresh food & water, a cleaned litter box, lots of affection and a chance to play. You can also look forward to reassuring daily updates and photos of your cat while you’re away.
An overnight cat sitter will do all of the above and also spend the night at your property. An overnight sitter provides more company and attention for your cat. They also make your property looked lived in, which is better for home security. They are ideal for very young kittens that are still in their socialization phase or older cats that might need time specific medications.
Avoid the stress of cat boarding and return home to happy, relaxed kitties enjoying the comforts of their own home.
For a once-daily home visit, a cat sitter can charge 12-18 $. Twice daily drop-ins can cost from around 18 - 30 $. Overnight stays can cost from 20 - 50 $. Cat sitting is a flexible, custom and individual service so ask if you’d like your sitter to complete some additional tasks for a fee. As with most services, when finding a good cat sitter, the least expensive option isn’t always the best, especially if your cat needs extra care and attention.
Want to know what to look out for when choosing a cat sitter? Read here.
To become a cat sitter with Cat in a Flat, simply register and submit your profile. We will take you through a step by step process and let you know if you have been approved.
The amount you can earn as a cat sitter depends on the level of service you provide. Most cat sitters charge 12 - 18 $ for a once-daily home visit or 18 - 30 $ to drop in twice a day. Cat sitters usually charge 20 - 50 $ for overnight cat sitting stays. You can look after more than one household of cats at a time if they only need daily home visits. Many cat sitters also charge a little extra for additional services such as watering the plants. More expensive cat sitters tend to be the ones with more experience and who can administer medication.
For more advice and tips on how to become a cat sitter, read here.
All Cat in a Flat cat owners and sitters are invited to activate their accounts and accept the Rover terms and privacy statement, which will apply to your Cat in a Flat experience going forward. This can be done in just a few steps.
What to expect as a cat owner: You’ll continue to use Cat in a Flat with the addition of new features and an upgraded product experience. Plus, you’ll be able to book with an even bigger selection of experienced cat sitters.
What to expect as a sitter: You'll manage existing bookings on Cat in a Flat up until 30 March 2026, after which we encourage you to manage your pet sitting services on Rover—that way, all your info will live in one place. This means your requests and profile settings are managed on Rover. But don’t worry, you will still be able to be reached by both Cat in a Flat and Rover cat owners.
What to expect as a sitter and a cat owner: If you still want, you can create bookings on Cat in a Flat however, your pet sitting services will be managed on Rover.
You'll still be able to access your Cat in a Flat information—including your history, messages, and any upcoming booking—by logging into your profile on Cat in a Flat, where you will then be taken to a landing page to complete activating your Rover account.
All of our sitters agree to a Code of Conduct to offer the best care to your cat.
All cat sitters are covered by the Cat in a Flat Guarantee providing an extra peace of mind for cat owners. Cat in a Flat is a cat-loving community – our sitters really care about cats. We encourage our members to rate and review cat sitters honestly.
Read more on how to find a trusted cat sitter here.
Cats are territorial animals who don’t like change. The strange sounds, smells and sights of a cat boarding facility can be overwhelming for a cat, as can the presence of lots of unfamiliar cats. Being removed from the home and transported to and from a boarding facility is also something most cats find distressing.
Cat sitting is a great alternative to cat boarding.
You'll no longer be able to access your Cat in a Flat profile on Cat in a Flat’s site or app. If you have ongoing or future bookings as a cat owner you will be charged as usual. If you’re a sitter, you will be paid out for ongoing or future bookings as usual also. Contact our support team at support@catinaflat.com if there is an issue.
The length of time of each visit will depend on your cat’s needs and personality. You can also book a cat sitter to stay overnight if your kitty needs extra care.
Cats don’t like change, they don’t like to travel, and they don’t like sharing space with unfamiliar cats. Cat sitters will pay individual, custom and loving attention to your cat or cats based on their preferences. Therefore, cat sitting is the best solution for most cats, and it’s also more convenient and less expensive for cat owners.
You can read more about cat sitting vs cat boarding here.
Cats don’t like change, they don’t like to travel, and they don’t like sharing space with unfamiliar cats. Cat sitters will pay individual, custom and loving attention to your cat or cats based on their preferences. Therefore, cat sitting is the best solution for most cats, and it’s also more convenient and less expensive for cat owners.
To find out the pros and cons of cat sitting vs cat boarding, read here.
To find out what to look for when choosing a cat sitter, read here.
Cats can remember their owners for years after being separated from them. So rest assured when you return, your cat will remember who you are and your shared bond. To remind your cat of you while you’re away, leave them something with your smell, such as a piece of clothing. The scent will be reassuring to your cat, especially if they suffer from separation anxiety.
To manage a stay, activate your Rover account by logging in to Cat in a Flat with your usual username and password. As an owner, you will remain on Cat in a Flat and as a Sitter, you will go to Rover to continue. If you don't activate your Rover account, your booking will have to be managed directly by our support team at support@catinaflat.com.
All of our sitters agree to a Code of Conduct and are covered by the Cat in a Flat Guarantee to protect everyone if something goes wrong while you’re away. Cat in a Flat also encourages our community to provide honest reviews, so you can check that other cats and cat owners have had a good experience with a sitter.
For tips on how to choose a good cat sitter read here.
Cat in a Flat has years of experience in running a cat-sitting community. We know that the vast majority of cats are more than ok with a cat sitter; they enjoy the experience and attention. We also know how important it is to provide cover and reassurance if something goes wrong while you’re away. That is why cat sitters are covered with our Cat in a Flat Guarantee. Cat sitting is a safe, reliable and trustworthy service providing love and care for your cat while you’re away. It’s a great alternative to cat boarding.
It’s not bad or wrong to board your cat, especially if you can’t find another solution. But arranging an in-home or overnight cat sitter is a better and kinder solution for your cat. Cat sitting is more convenient for you too! You do not have to transport your cat across town to a strange place, at a certain time with an up-to-date health check.
Instead, your cat stays in the comfort of their home with minimum changes and maximum convenience. Trusted and vetted cat sitters come to your home once or twice daily or overnight to give your cat individual care. Less stress for you and your cat. Make sure to start looking for cat sitters as soon as you can to ensure the best care for your pet.
So if your cat is fussy, can be difficult or needs medication, chances are you can find a cat sitter who can provide the caring service and support you and your cat need. Most cats find going to a cat boarding facility very stressful, if this is your cat, then hiring a trusted cat sitter is a great alternative. All cat sitters love kitties and look forward to spending time with them, so it’s a reliable way of providing conscientious, affectionate and practical in-home cat care while you are away. Cat sitters booked through a platform such as Cat in a Flat are approved, vetted and reviewed, so it’s care you can trust too.
For more tips on how to find a trustworthy cat sitter, read here.
All stays booked on Cat in a Flat before 30 March 2026 will be paid out by Cat in a Flat’s payment terms, regardless of whether or not you've activated your Rover account. Bookings made after you activate your account will be paid out on Rover’s payment terms, which is roughly two days after the booking ends.
No. Paying on Cat in a Flat is still required per Rover's Terms of Service, and is essential to supporting safer experiences. Additionally, only stays booked on Cat in a Flat are covered by the Rover Guarantee.
You can modify or cancel bookings made before 30 March 2026 on Cat in a Flat.
On or after 30 March 2026, the easiest way to modify or cancel the booking is to activate your Rover account. Sitters will automatically be redirected to Rover and pet owners will be redirected to Cat in a Flat.
Your booking details will be available on the respective platform, and you can submit a modification request for your booking. If requested changes involve altering dates, you will be asked to rebook the stay entirely.
We're sorry to hear that. Contact our support team at support@catinaflat.com if you want to cancel or modify the booking. If you still want to keep the booking, there is nothing that you need to do. However, if you do not activate, you will not be able to contact the other party via the Cat in a Flat platform after 30 March 2026.
Activating your Rover account will also activate your booking history as a cat owner on Rover. You can continue to use your new Rover profile as a sitter or a pet owner, just as you did on Cat in a Flat. Or, if you wish, you can still book and message sitters on Cat in a Flat as a cat owner. These bookings will be subject to Rover’s Terms of Service.
Joining forces with Rover makes the Cat in a Flat experience even better. Here’s how:
By activating your account on Rover, you'll have access to a larger network of experienced cat sitters, protections like the Rover Guarantee, and the same easy booking process with the same Cat in a Flat style we know you love. Don’t worry! Cat in a Flat isn’t going anywhere, it is just joining the Rover Group. We're combining our resources to invest in the cat people who make our communities so vibrant.
We highly recommend activating your Rover account on 30 March 2026. Starting 30 March 2026, you will no longer be able to create new bookings or manage existing or future bookings if you do not activate your account.
Cat in a Flat recommends allowing at least a few weeks to find a trustworthy cat sitter. At busy times such as around summer and Federal holidays, it’s wise to start looking at least a month before. Always contact several sitters at once as some get fully booked quickly.
A trusted cat lover will come to your home and care for your cat every day, either with drop-in visits or by cat sitting overnight. A cat sitting visit includes feeding your cat, changing the water, cleaning the litter box, playtime and cuddles. A cat sitter will also send you regular updates about your pet.
Cat in a Flat’s 5-star sitters offer a personalized cat sitting service that is suitable for cats of all ages and health. Cat sitting is a great alternative to cat boarding.
For cat owners, activation is the quick and easy process of agreeing to the updated Terms of Service. Don’t worry, you don’t need to do anything before the activation date. On that day, you’ll get an email with instructions or you can simply visit the Cat in a Flat site or app to start your activation.
Activating your account will allow you continuing access to your Cat in a Flat profile, messages, and your past, pending, current, and future bookings.
When you activate your account, it will have the information from your Cat in a Flat account along with your Cat in a Flat bookings (past, pending, current, and future) and messages.
Your Cat in a Flat bookings (past, pending, current, and future) and messages will be merged with your existing Rover account. You can log in to Cat in a Flat or Rover with the same Rover credentials.
A cat sitting visit includes feeding your cat, changing the water, cleaning the litter box, playtime and cuddles. A cat sitter will also send you regular updates about your pet. Cat in a Flat’s 5-star sitters offer a personalized cat sitting service that is suitable for cats of all ages and health. Cat sitting is a great alternative to cat boarding.
Here's how to find the best cat sitter for you:
For more information watch our Guide to Cat Sitting.
Your profile will include all the same information, namely:
Not every profile section or field will be exactly the same, but your information will all be there!
As a sitter, you’ll manage your existing bookings, sitter profile, and settings on Rover. You’ll still be reachable by both Cat in a Flat cat owners and Rover cat owners.
As a cat owner, you can continue booking services on Cat in a Flat, however you can also book the same sitters on Rover, if you prefer. In either case, Rover’s Terms of Service and Rover Guarantee will apply.
No. Communicating on Cat in a Flat or Rover is required per Rover's Terms of Service and is essential to supporting safer experiences. If you communicate with your sitter via other methods, you may not be covered by the Rover Guarantee and we may be unable to help if something goes wrong.
Yes. Once you activate your account and accept the Rover Terms of Service, you'll be able to view and manage all of your past, pending, current, and future Cat in a Flat bookings as usual!
You can continue to manage your stay as you normally would on Cat in Flat by activating your account and accept the Rover Terms of Service. If you don't activate your account, your booking will need to be managed directly by your sitter or by contacting customer support at support@catinaflat.com. You will still be charged for the booking 24 hours before the start date.
Yes, your booking confirmation numbers will stay the same and you can use them to reference specific stays when contacting our support team.
While we’d love to have you join our community, you certainly don't have to activate your Rover account if you don’t want to. Here's what will happen if you decline to activate: If you don't need to make any modifications to your stay, no action is needed. Simply keep in touch with your sitter via their WhatsApp or contact Cat in a Flat support at support@catinaflat.com. If you do need to make changes to your stay, activating your account will allow you to manage changes on Cat in a Flat.
Please note: Your booking will not be eligible for protection under the Rover Guarantee if you choose not to activate your account and accept Rover’s Terms of Service.
Yes, sitters from Cat in a Flat are being welcomed to Rover, and you'll be able to see your historical bookings and messages on your profile if they accept Rover’s Terms of Service.
Sitters have more cancellation policy options now that Cat in a Flat has joined the Rover Group. They can set 7 day, 3 day or 24 hour cancellation policies. We recommend reviewing the various sitter cancellation policies here when you activate your account.
Yes! Safety is a top priority for both Cat in a Flat and Rover. Once you activate your account and accept Rover’s terms of service, every booking you make through Cat in a Flat will be backed by the Rover Guarantee, which includes:
When you're away, you can feel secure in the knowledge that your cat's health and wellness are covered. You can learn more about the Rover Guarantee here.
Activation is the quick and easy process of enabling your Cat in a Flat account on Rover. Activating your account will immediately populate your Cat in a Flat profile, reviews, messages, and your past, pending, current, and future bookings on the Rover platform.
Your Cat in a Flat bookings (past, pending, current, and future), messages, and reviews will be merged with your existing Rover account. Your sitter profile settings on Rover will remain the same and take precedence over your Cat in a Flat ones.
When you activate your new Rover account, it'll have the information from your Cat in a Flat account along with your Cat in a Flat bookings (past, pending, current, and future), messages, and reviews.
You will manage your existing sitter bookings, sitter profile and settings on Rover. Nonetheless, you can still create bookings on the Cat in a Flat platform.
You will still be able to be reached by owners from Cat in a Flat and Rover.
You can manage stays on Cat in a Flat up until 30 March 2026. After that day, to manage a stay, activate your Rover account by logging in to Cat in a Flat with your usual username and password. You will then get redirected to Rover. If you don't activate your Rover account, your booking will have to be managed directly with our support team at support@catinaflat.com.
Your Cat in a Flat profile still exists on Cat in a Flat, however only as a cat owner Your email, password, and basic profile details will still appear. You can still book services, communicate, and change your owner profile on Cat in a Flat! In either case, Rover’s Terms of Service will apply. You will also now receive emails from Rover.
Activating your account gets you access to both new and existing users, an even bigger network of pet owners, industry leading features for managing your pet sitting services, the Rover Guarantee with every booking, knowledgeable Trust & Safety support, and much more. Going forward, the only way to continue offering pet care services to Cat in a Flat cat owners is to activate your account with Rover.
Your Cat in a Flat information will appear on your new Rover profile, including: your reviews (past, pending, current, and future bookings), sitter fee percentage, your profile description, calendar availability, booking preferences, messages, services offered, and rates.
We recommend that you review your profile after activation to make sure it's up to date.
It is entirely up to you if you want to provide care for dogs, for cats, or for both!
All of your ratings and reviews from Cat in a Flat will be recognised by Rover's search page and rankings. We recommend you update your profile and calendar availability to put your best foot forward. Go here to learn more about how to improve your listing's visibility in search.
We also have a programme called ‘Star Sitter’ to help you shine in search. The criteria to be eligible is here, and you will begin eligibility once you activate your account. We don’t support Star Sitters status in all markets and are working on releasing it in the future.
After you activate your account, you'll need to set your payment preferences. You can receive payment via Bank Transfer.
The payout timing will change, however. You'll receive your payout on Rover two calendar days after the completion of a booking, even at weekends and during holidays.
To learn more about the payment process, we suggest reading this article.
Bookings made before 30 March 2026 will be paid out per Cat in Flat's payment schedule. Bookings created after 30 March 2026 will follow Rover's payment schedule.
No. Paying and communicating on Cat in a Flat and Rover is required per Rover's Terms of Service and is essential to supporting safer experiences. Accepting payments outside of the platform could lead to account suspensions for both the sitter and the cat owner. Additionally, only stays booked on Cat in a Flat and Rover are covered by the Rover Guarantee.
That’s up to you! If you’re unsure, once you activate your account, you will have the option of customising your rates if you'd like to do so. Here's an article that explains how and why you may want to do this.
Yes, it just works a little differently:
You can read more about this process here.
Your pet owners can book with confidence knowing that whether they book on Rover or Cat in a Flat, their stays are backed by the Rover Guarantee. After 30 March 2026, upcoming bookings are backed by Rover guarantee even if they were made on Cat in a Flat prior to activation. You can learn more about the Rover Guarantee that’s included with every booking here.
When you activate your Rover account, it will be set to the Rover cancellation policy that's most similar to your Cat in a Flat one. You can change your policies at any time, and we encourage you to review the cancellation policy definitions here and adjust yours as you see fit.
Cat in a Flat joining Rover means that your potential pet owner base has expanded—you’ll be able to book with both Cat in a Flat cat owners and Rover cat owners! By combining resources, we'll also be able to invest more in our sitter community, from advertising and growing our owner base to adopting new technologies that'll help you run your pet sitting services. This means more potential owners for you.
We've notified your users and provided them with the directions they'll need to activate their accounts as well. We encourage you to stay in contact with your pet owners via your Rover inbox as you activate your account. Our goal is to encourage all of your pet owners to activate their accounts and continue booking with you!
We recommend sending them a link to your profile once you have activated your account. Let them know they can message and book with you just as they did previously once they activate their account.
Rover’s fees will apply to all bookings made after 30 March 2026. For additional information about Rover’s fees, please see this help page.
Yes! Safety is a top priority for both Cat in a Flat and Rover. Every booking made through Cat in a Flat is backed by the Rover Guarantee, which includes:
When your pet owners are away, they can feel secure in the knowledge that their cat's health and wellness are covered. You can learn more about the Rover Guarantee here.
You can find your complete message history with your Cat in a Flat repeat pet owners on your new Rover profile. To learn how to contact your repeat users, go here.
Once you activate your Rover account and fill in your payment details, your profile will appear in Rover and Cat in a Flat search results. You can also share your Rover profile URL with potential owners. To contact you, new users will send you a booking request.
We highly recommend activating your Rover account on 30 March 2026. Starting 30 March 2026, you will no longer be able to accept new bookings or modify existing or future bookings until you activate your account.
All stays booked on Cat in a Flat before 30 March 2026 will be paid out by Cat in a Flat, regardless of whether or not you've activated your Rover account.
You can modify or cancel bookings made before 30 March 2026 on Cat in a Flat.
After 30 March 2026 the easiest way to modify or cancel the booking is to activate your Rover account by logging in on Cat in a Flat. This will automatically redirect you to Rover, where you can activate your Rover account. Your booking details will be available on Rover, and you can interact with your pet owners from there. You can modify or cancel your booking directly on Rover, or by contacting our support team at support@catinaflat.com
We're sorry to hear that. Contact Cat in a Flat’s operations team at support@catinaflat.com if you want to cancel or modify the booking. If you still want to keep the booking, there is nothing that you need to do. However, if you do not activate it, you will not be able to contact your pet owner via the Cat in a Flat platform after 30 March 2026.
Activating your Rover account will also activate your booking history as a cat owner on Rover. You can continue to use your new Rover profile as a sitter or a pet owner, just as you did on Cat in a Flat. Or, if you wish, you can still book and message sitters on Cat in a Flat as a cat owner. In either case, Rover’s Terms of Service will apply.
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